Help

Shipping & Returns

How fast will I receive my order?

Orders are usually processed within 3 business days. For most locations within the United States, shipping takes 2-4 business days.

Do you ship internationally?

No, we only ship within the United States.

How can I order more than one frame?

Our packaging and shipping process is optimized to protect one frame per shipment. Simply place individual orders for additional frames. Please contact us if you wish to order multiple PixelPerfectFrames™ in one order and we will find the best shipping option for you.

What is your return policy?

We allow 30 days to return an item. Please review our Return & Refund Policy for further information.

 

Payment

What types of payment do you accept?

We accept all major credit cards and PayPal for payment.

Will I be charged sales tax?

No.

 

Product

Can I buy PixelPerfectFrames™ in stores?

No. PixelPerfectFrames™ are custom built and are currently available only from this website.

Will you offer more frame styles?

We constantly add new frames to our collection. If you are looking for a specific type or style of frame, please contact us. We may be able to offer a custom frame for you.

Do you offer different screen sizes?

Currently, we offer the 9.7″ screen frames, which represents the best compromise between overall frame size and screen visibility. Other screen sizes may be offered in future.

 

Technical Support

I lost my manual. Can you send me a replacement?

The great thing about PixelPerfectFrames™ is that you really don’t need a manual. But we’re happy to email you the Getting Started sheet upon request.

Contact us

 

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